Multilingual AI Transparent Screen Product Introduction
Multilingual AI Transparent Screen
The industry's first transparent screen interactive terminal equipped with multi-modal noise reduction and real-time translation technology
Integrating iFlytek’s multi-modal noise reduction technology, speech transcription, machine translation, intelligent consultation, and digital human technologies, to provide multilingual real-time translation services for service windows serving foreigners, solving cross-language communication barriers.
Conversational Translation Mode
Utilizing a double-sided transparent screen design to achieve immediate and intuitive cross-language communication between customers and service personnel, supporting multiple language selections, and improving communication efficiency and service quality
Supports Multilingual Translation
User side: Chinese, English, Cantonese, French, German, Russian, Japanese, Korean, Thai, Vietnamese, Arabic, Spanish, Portuguese, Hindi, etc.
Customer service side: Chinese, English, Thai, Japanese, Arabic
Supports Double-sided Multilingual Conversation
Achieves real-time translation between the user’s foreign language and the customer service representative’s Chinese, with bidirectional display
Double-sided Transparent Visibility
Visually see information and the other person’s facial expressions through the screen, enhancing the authenticity and friendliness of communication
Digital Human Customer Service Mode
In unattended scenarios, digital human customer service interacts with users, providing professional and convenient service through intelligent Q&A
Intelligent Q&A
Provides accurate answers to users based on knowledge base and large model capabilities
Frequently Asked Questions
Supports custom configuration of frequently asked questions and responses, with real-time updates
24/7 Service
24/7 online service, working alongside human customer service representatives to provide all-day support
Selectable Appearance
Provides various virtual human appearances and voice options, supporting personalized customization
Simple operation, quick deployment, face-to-face communication, friendly and approachable
Customer Service Counter Interface
The content of both parties’ questions and answers is displayed in real time
Manually delete historical conversation content
Face-to-face interaction is friendly and approachable
Passenger Interface
Overseas passengers manually select the language type
Use their native language to express questions during the conversation
Conversation content is transcribed and displayed on the screen in real time
Customer service representative’s Chinese response is translated in real time
Based on core technologies, reshaping the front-desk translation and consultation experience
Clear
Hearing
Enabling machines to hear
International competition CHIME four consecutive championships
International Multi-channel Speech Separation and Recognition Competition
Accurate Understanding
Enabling machines to think
Three times breaking the record for machine reading comprehension
SQuAD world record in the field’s authoritative evaluation
Accurate Translation
Enabling machines to hear
Third time winning the IWSLT championship
Spoken Language Machine Translation Conference
Beautiful Pronunciation
Enabling machines to hear
“International Speech Synthesis Competition”
Fourteen consecutive years of championship